At Crazycart, we understand that plans change, and you may need to cancel your order. Below are the details of our cancellation policy:

1. Order Cancellation Before Shipping

• Customers can cancel their order anytime before it is shipped.
• To cancel, contact our customer support team with your order details.

2. Order Cancellation After Shipping

• Once an order is shipped, cancellation is not possible.
• However, you may still be eligible for a return or exchange as per our Return & Refund Policy.

3. Refund for Canceled Orders

• If you cancel before shipping, a full refund will be processed using your original payment method.
• Refunds are processed within 7-14 business days.

4. COD Order Cancellation

• COD orders can also be canceled before shipping.
• If you refuse a COD order at delivery, we may restrict future COD purchases.

5. Order Modification

• If you want to modify your order (change address, items, etc.), contact us before shipping.

For any assistance, reach out to our customer support team.